• Verify the power cord is fully plugged into a functioning 120V outlet and power indicator light is on
• Turn off the machine completely and wait 60 seconds, then power it back on to reset the system
• Remove the water tank, empty it, rinse thoroughly with fresh water, and refill with filtered or bottled water to the maximum line
• Ensure the water tank is completely dry on the outside and inserted straight down until it clicks firmly into place
• Empty the drip tray and grounds container, then inspect for any visible blockages or water pooling
• Remove and inspect the brew unit (if accessible without tools) for dried coffee grounds or debris blocking water passages
• Run a descaling cycle using Miele-approved descaling solution to clear mineral buildup from internal water channels
• Check that no water is leaking from tank connection points or visible tubes
• Press the brew unit release button (if applicable) and ensure it seats properly when clicked back in place
• If error persists after these steps, discontinue use and contact Miele customer service at 1-800-991-6435 or visit miele.com for USA service support